Which statement best describes written communication?

• A. Short and informal
• B. Comprehensive, accurate, appropriate, composed, and clear
• C. Verbal-only
• D. Subjective and uncertain

Answer: (B)

Written communication should be comprehensive, accurate, appropriate, composed, and clear. This combination ensures the message covers all necessary details, conveys facts truthfully, matches the audience and situation, is organized with a logical flow, and uses language that the reader can easily understand. Because written words can be reviewed and revisited, taking care to be thorough and precise helps prevent misinterpretation and supports clear action. The other statements don’t capture this balance: it isn’t defined by being short and informal, since writing can be formal or lengthy as needed; it isn’t limited to spoken words, since written communication relies on text rather than voice; and it isn’t inherently subjective and uncertain, as solid writing aims for clarity and accuracy, with appropriate support for any opinions.